14 Claude Bonnier, Bordeaux City-Centre, 33000 Bordeaux, France
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FirstName Bordeaux by Hyatt Overview

First Impressions

Walking into FirstName Bordeaux by Hyatt, you immediately get that “this is exactly where I wanted to be” feeling. The lobby has this modern yet warm vibe that somehow feels both sophisticated and approachable — honestly, it’s the kind of place where you don’t mind lingering with a coffee while you figure out your day. The staff actually seems genuinely happy to see you, which isn’t always a given at four-star properties.

Location & Neighborhood

The location on Claude Bonnier is pretty much perfect if you want to be in the thick of things without the chaos. You’re right in Bordeaux City-Centre, which means you can walk to the Grand Théâtre in about eight minutes, and the Garonne riverfront is just a pleasant stroll away. I mean, couples consistently rate this spot 8.8 out of 10, and after spending time here, I totally get why. There’s something about being able to duck into wine bars and bistros within a two-block radius that just makes the whole experience feel more authentic. The neighborhood truly captures the essence of southwestern France.

The Room Experience

The room design strikes that sweet spot between contemporary and cozy — think clean lines but with enough character that you don’t feel like you’re sleeping in a showroom. The beds are genuinely comfortable (not just hotel-marketing comfortable), and the bathrooms have this nice rainfall shower situation that actually works. What I really appreciated was the thoughtful lighting — you know how some hotels have those harsh overhead lights that make everything feel clinical? Not here. Every detail has been carefully considered for maximum comfort.

Breakfast & Dining

Breakfast is where this place really shows off a bit. They’ve got everything from continental classics to American options, plus they actually do justice to vegetarian, vegan, and gluten-free choices — not just sad afterthoughts. The buffet setup is well-organized without feeling overwhelming, and if you’re rushing out for an early train or meeting, they’ll sort you out with breakfast to go. The restaurant area has these big windows that let in great natural light, making morning coffee feel like less of a necessity and more of a pleasure.

Why Guests Love It

Here’s what really sets this place apart — it’s those little details that show someone’s actually thinking about the guest experience. Private parking at the hotel (which, trust me, is a godsend in central Bordeaux), staff who know the neighborhood well enough to give you actual recommendations, and a location that puts you right where you want to be without paying tourist-trap prices for everything. It’s the kind of place where you end up extending your stay if you can, not because there’s nowhere else to go, but because you’ve found your sweet spot in the city. The overall experience consistently exceeds expectations.

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Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Pet bowls
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental
  • Bike tours
  • Walking tours
  • Stand-up comedy

Living Area:

  • Seating Area

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • French

Cleaning services:

  • Daily housekeeping
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Video
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
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House Rules at FirstName Bordeaux by Hyatt

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

9.4

Location:

8.9

Free WiFi:

9.1

Facilities:

9.0

Cleanliness:

9.4

Value for money:

8.4