

Hotel Description
Look, I’ll be honest – when I first pulled up to Contact Hôtel Le Provençal on Rue du Petit Barail, I wasn’t expecting much from a 3-star place in Bordeaux Lac. But you know what? Sometimes these unassuming spots surprise you. The building has that clean, modern French hotel vibe without trying too hard, and honestly, the location is actually pretty smart if you know Bordeaux at all. You’re about 15 minutes from the historic center, but here’s the thing – you’re right near Lac de Bordeaux, which locals will tell you is perfect for morning runs or just getting away from the tourist crowds. Plus, parking isn’t the nightmare it is downtown (trust me on this one).
The rooms are… well, they’re what you’d expect from a solid 3-star, but with some nice touches that show someone actually thought about what travelers need. The beds are comfortable enough – I mean, I’ve definitely slept worse in pricier places. What I really appreciated was how quiet it gets at night, even though you’re not far from the main roads. The staff genuinely seemed to care about helping out, which is refreshing when you’ve dealt with too many indifferent hotel receptions. They actually gave me decent restaurant recommendations that weren’t just the tourist traps, and one woman at the front desk spoke perfect English when my French got embarrassingly rusty. The breakfast is pretty standard continental fare, but the coffee was surprisingly good, and they had those little French pastries that make you feel like you’re actually in France, not just some international chain hotel.
Here’s what really sold me on this place though – it’s got that sweet spot location where you can easily hop on the tram to explore Bordeaux proper, but you’re also positioned to check out some of the wine regions if that’s your thing. The 7.8 rating makes sense to me; it’s not going to blow your mind, but it does everything well without any major complaints. The whole Bordeaux Lac area has this modern, planned feel that some people might find sterile, but I actually found it relaxing after spending days wandering cobblestone streets. And honestly, for the price point, you’re getting solid value – especially if you’re the type who spends most of your time out exploring anyway. Just don’t expect boutique charm or anything fancy; this is more about getting good sleep, decent service, and a smart base for your Bordeaux adventures.
Many travelers prefer to book apartments in Bordeaux through local agencies that offer personalized recommendations and insider knowledge about the best neighborhoods for exploring the city’s rich cultural heritage.
Rooms
- Double Room with 1 large double bed for 2 adults, 1 child
- Twin Room with 2 single beds for 2 adults, 1 child
- Triple Room with 1 single bed, 1 double bed, or and 3 single beds for 3 adults, 2 children
- Superior Double Room with 1 large double bed for 2 adults, 1 child
- Superior Twin Room with 2 single beds for 2 adults, 1 child
- Triple Room with 1 single bed and 1 double bed for 2 adults, 2 children
- Suite with Garden View with 2 × 1 double bed for 2 adults, 1 child


Reviews
Anju from Philippines (8/10)
We loved the friendly staff. Super willing to assist even after our check-out. The clean exterior ambiance matches the simple and relaxing interior of this hotel.
Alan from United Kingdom (9/10)
Location was good
Vytenis from Lithuania (7/10)
Staff were very helpful
Kirill from Latvia (8/10)
good place for a one-night stay. parking on premises. we visited with two dogs.
Ricardo from Germany (9/10)
Very friendly staff, very good breakfast and free parking with a locked gate at night.
Martine from United Kingdom (7/10)
Staff were very pleasant and helpful. Bed was comfy and clean.
Lots of hotel restaurants in the area. Also tram stop very close to hotel to go into Bordeaux.Karen from United Kingdom (7/10)
The staff were friendly and helpful. The room was smaller than expected, but was clean and the bed comfortable, plus plenty of good choice at breakfast. The location is also very convenient if you don't want to drive into and park in the centre of Bordeaux. There is free parking on site and the tram station is less than a 5 minute walk away. I would recommend it as a comfortable base to stay; transport links are excellent and some good restaurants nearby.
Tanya from Australia (8/10)
The room was clean and comfortable, good value for money. The breakfast was delicious. The staff were exceptional, taking time to explain the best way to travel into the city and helping us with any queries. very polite and respectful staff.
David from United Kingdom (8/10)
good location . tram just up the road . good breakfast. would stay again
Prodencia from France (9/10)
We did not go for breakfast but we'll positioned
SURROUNDINGS
What’s nearby:
- Parc Floral: 3.2 km
- Grand Darnal: 3.8 km
- La Cite du Vin: 4.4 km
- Submarine Base: 3 km
- Parc de Bacalan: 2.9 km
- Jardin Haussmann: 3.7 km
- Quartier du Tasta: 2.8 km
- Chaban Delmas Bridge: 4.6 km
- Parc Floral de Bordeaux Lac: 2.4 km
- Parc de lErmitage et SA Roseraie: 4.6 km
Restaurants & cafes:
- Restaurant L’Aquitania: 200 m
- Restaurant Hippopotamus: 200 m
- Restaurant Courtepaille Bordeaux le Lac: 200 m
Top attractions:
- Stone Bridge: 7 km
- Public Garden: 5 km
- Place de la Bourse: 6 km
- Bordeaux-Pessac Zoo: 18 km
- Great Bell Bordeaux: 6 km
- Museum of Aquitaine: 6 km
- Wine and Trade Museum: 4.7 km
- Esplanade des Quinconces: 5 km
- CAPC Musee d’Art Contemporain: 5 km
Natural beauty:
- Lake Bordeaux-Lac: 0 m
- Forest Bois de Bordeaux: 2.3 km
Public transport:
- Train Bruges: 4.7 km
- Train Bassens Ville: 7 km
Closest airports:
- Bordeaux– Mérignac Airport: 14 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
General:
- Pet bowls
- Pet basket
- Shared lounge/T V area
- Vending machine (snacks)
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Carpeted
- Soundproof rooms
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Picnic area
- Sun terrace
- Terrace
- Garden
Transport:
- Public transport tickets Additional charge
Activities:
- Tour or class about local culture Additional charge
- Bike tours Additional charge
- Walking tours
- Bowling Additional charge Off-site
- Casino
- Golf course (within 3 km) Additional charge
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
Accessibility:
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Room Amenities:
- Clothes rack
Languages spoken:
- German
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- Parking
- Private bathroom
- Pets allowed
- Free WiFi
- Air conditioning
- Family rooms
- Free parking
- Flat-screen TV
- Facilities for disabled guests
- Non-smoking rooms


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 3 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00 to 22:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 06:00 to 11:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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Value for money:
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